General details
FAQFAQ
- How can I book a room?
Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail. - What time is check in and check out?
Check in: from 14h00 // check out 11h00 - Can I leave the room late?
Yes, only on previous request
- Can I choose the type of bed in my room? (Large bed – two beds)
Yes, Double Suite= 1 bed- Double Twin= 2 twin beds - Do the rooms have a balcony or terrace? Can I reserve one?
1 Double Suite on the 5th floor, only on previous request. - Are there non-smoking rooms?
Yes, all are non-smoking rooms - How many storeys does the building have? Is there a lift?
6 floors, there is a lift going to Double/Twin Suites and Family rooms. - Is there air conditioning in the rooms?
Yes, in Double/Twin Suites and Family rooms - Is your hotel adapted for the handicapped?
No. - Can you keep my luggage when I leave the room?
Yes, we have a luggage room. - Is there a safe place to park my car? How much does it cost?
The property can propose (only on previous request) 2 places (18€/24€). - Does the hotel have an Internet or e-mail terminal for guests?
Yes, in the whole hotel. - Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI.
- Do you have a quiet, romantic room? How can I reserve it?
The largest rooms are the Family Suites, for 6 people. - What languages are spoken in Reception?
French, English - Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one. - How far away is the Eiffel Tower?
About 20-25 minutes by metro/bus. - We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options?
See “Apartments”. - What is the nearest metro station and how long does it take to join it?
Metro Jasmin, 3 minute-walk - How much does a taxi from the airport cost?
Average prices: Orly: 50€ // CDG: 80€ - How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.
